Advisors Ascend Platform — Terms & Conditions

Effective Date: July 30, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the Advisors Ascend platform (“Ascend”, “we”, “us”, or “our”). By registering for access or using any content, coaching, tools, or services provided via the platform, you agree to abide by these Terms, our Privacy Policy, and any additional policies referenced herein.

1. ACCEPTANCE OF TERMS

By accessing or using the Ascend platform, you acknowledge that you’ve read, understood, and agreed to be legally bound by these Terms. If you do not agree, do not use or access the platform.

2. PROGRAM PURPOSE

The Advisors Ascend program is designed exclusively for licensed financial professionals seeking to grow their practice through strategies centered on client engagement, dividend investing, productivity, and the Four Freedoms framework (Income, Time, Choice, and Purpose). This includes:

  • Video-based training modules
  • Downloadable client-facing tools and resources
  • Access to planning software demonstrations
  • Invitations to advisor study groups and masterminds
  • Templates for onboarding, income planning, and dividend strategies

All content is licensed, not sold.

3. ELIGIBILITY

You must be a licensed or actively practicing financial advisor, age 21 or older. You may not access this program if you are a consumer seeking financial advice or if you are employed by a competing coaching or content platform.

4. SUBSCRIPTION & PAYMENT TERMS

Advisors Ascend is a 12-month membership-based platform. When you subscribe, you commit to a full year of service, which automatically renews unless canceled at least 30 days before your renewal date.

Plan Options:

  • Annual Prepaid Plan: Single upfront payment (discounted)
  • Annual Monthly Plan: 12-month contract billed monthly

By subscribing, you authorize recurring billing until canceled. All payments are final unless otherwise stated.

5. 14-DAY RISK-FREE GUARANTEE

You may cancel and request a full refund within 14 days of your initial enrollment — provided that:

  • You have not downloaded proprietary planning templates or scripts
  • You have not attended a live study group or office hours session
  • You have not accessed Simplicitree investment training or client-facing visuals

Once any of the above is accessed, your guarantee is void. All refund requests must be sent to: [email protected]

6. LICENSE & INTELLECTUAL PROPERTY

All course content, tools, and branding (including the 4 Freedoms Framework, Simplicitree visuals, and Snapshot Statements) are owned by Planning Made Simple, LLC. You may not reproduce, resell, modify, or distribute any materials outside of your direct use with clients.

You are granted a non-transferable, revocable license to use these materials solely for your professional practice. All content remains property of Planning Made Simple, LLC.

7. CODE OF CONDUCT

We believe in success through integrity and community. All members must:

  • Treat clients and peers with professionalism and respect
  • Avoid plagiarism or misuse of training materials
  • Refrain from posting confidential client information or data
  • Follow group guidelines during community calls, study groups, or coaching

Violations may result in suspension or removal without refund.

8. NON-COMPETE & FAIR USE

You agree not to reproduce Advisors Ascend content for commercial training, licensing, or resale. This includes use in other coaching programs, recruiting systems, or private-label educational products.

You may implement these tools in your individual advisory practice, but not for resale, sublicensing, or redistribution.

9. CANCELLATION & TERMINATION

You may cancel at any time via your account dashboard. If canceling after the 14-day window, your membership will remain active until the end of the current term. No partial refunds will be provided.

We reserve the right to terminate access at any time due to misuse, violation of these Terms, or unethical business practices.

10. TESTIMONIALS & PROMOTION

If you share wins or results in the Advisors Ascend Facebook Group, coaching calls, or emails, you grant us permission to use anonymized versions of that content in future promotions, unless you explicitly opt out.

11. LIMITATION OF LIABILITY

We make no guarantees of increased revenue, client acquisition, or investment performance. This program is educational in nature. You are responsible for complying with your local regulatory and compliance requirements.

Planning Made Simple, LLC is not liable for:

  • Any direct or indirect financial losses from the use of platform content
  • Compliance issues resulting from improper use of client-facing tools
  • Missed sales opportunities, marketing outcomes, or legal consequences

Maximum liability shall not exceed your last 12 months of subscription fees.

12. DISPUTE RESOLUTION

Disputes will be resolved via binding arbitration in Charlotte, North Carolina, under the rules of the American Arbitration Association. You waive your right to class action or jury trial.

13. CHANGES TO TERMS

We may update these Terms occasionally. If significant changes are made, you’ll be notified by email or in-platform messaging. Continued use implies acceptance of the latest version.

Privacy Policy for Planning Made Simple, LLC – Advisors Ascend

Effective Date: July 30, 2025

This Privacy Policy explains how Planning Made Simple, LLC (“Advisors Ascend,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our website, platform, community, or services.

1. INFORMATION WE COLLECT

We collect personal data to operate efficiently and provide you with a valuable, secure coaching and education experience. Information collected includes:

  • Account Information: Full name, email address, business name, phone number, billing details, NPN/license number.
  • Usage Data: Pages visited, course modules completed, video watch behavior, time on platform.
  • Technical Data: IP address, device ID, browser type, location (via IP).
  • Marketing Data: Ad engagement, open/click behavior from emails.
  • Cookies: Session cookies, analytics, and remarketing data.

2. HOW WE USE YOUR INFORMATION

Your information is used to:

  • Grant access to the Advisors Ascend platform
  • Deliver training, digital assets, and event invitations
  • Process payments and manage subscriptions
  • Improve our curriculum and user experience
  • Send program updates, educational emails, and promotional offers
  • Support customer service and onboarding

3. LEGAL BASIS FOR PROCESSING (GDPR COMPLIANCE)

If you are in the EU or UK, our legal grounds for processing your data include:

  • Consent
  • Contract performance
  • Legal obligations
  • Legitimate interests (e.g., improving our program, sending relevant communication)

You can withdraw consent at any time by contacting us at [email protected].

4. WHO WE SHARE DATA WITH

We do not sell or rent your personal information. We may share data with:

  • Payment processors (e.g., Stripe)
  • Email and CRM tools (e.g., ConvertKit, Mailchimp, Kajabi)
  • Analytics platforms (e.g., Google Analytics, Meta Pixel)
  • Video and hosting services (e.g., Vimeo, Kajabi)
  • Ad networks and retargeting partners

All third parties are contractually obligated to keep your data confidential and secure.

5. THIRD-PARTY TOOLS & SUBPROCESSORS

We use trusted subprocessors to support operations, including customer relationship management, data analytics, and email marketing. A full list of subprocessors is available upon request. We also use behavioral tracking (e.g., cookies, heatmaps) to enhance your learning and navigation experience.

6. YOUR RIGHTS UNDER GDPR AND CCPA

If you are a resident of California, the EU, or UK, you may:

  • Access or request a copy of your personal data
  • Request correction or deletion of your information
  • Object to or restrict certain processing activities
  • Withdraw consent to marketing
  • File a complaint with your local data protection authority

To exercise any of these rights, email [email protected]. We will respond within 10 business days.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies for:

  • Login sessions
  • Analytics
  • Ad retargeting
  • Video performance tracking

EU/EEA users will be prompted with a cookie banner for consent.

8. INTERNATIONAL DATA TRANSFERS

If you access Advisors Ascend from outside the U.S., your data may be transferred and processed in the United States. We implement Standard Contractual Clauses or similar safeguards when required by law.

9. DATA SECURITY

We use industry-standard protections including:

  • SSL encryption
  • Strong password policies
  • Limited administrative access
  • Secure hosting environments

While no system is 100% secure, we actively monitor for vulnerabilities and breaches.

10. DATA RETENTION

We retain data as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. You may request deletion at any time.

11. CHILDREN’S PRIVACY

This program is for professional adults. We do not knowingly collect data from anyone under 18 years old. If you are a parent and believe your child has submitted information, contact us immediately at .

12. DATA BREACH NOTIFICATION

If a breach affects your personal data, we will notify you by email within 72 hours (when feasible), in accordance with applicable laws.

13. CALIFORNIA PRIVACY RIGHTS (“Shine the Light”)

California residents may request details about how we share information for marketing. To make such a request, email [email protected].

14. CHANGES TO THIS POLICY

We may update this Privacy Policy as laws evolve or platform functionality changes. Major updates will be communicated via email or platform notification at least 30 days prior to enforcement.

15. LINKS TO OTHER POLICIES

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the Advisors Ascend program.

If you have questions or comments about these policies, please contact us at .